Refund policy

*** Return and Refund Policy ***

Thank you for shopping with MiraSeren Living.

We want you to be happy with your purchase. If you are not fully satisfied, please review our return and refund policy below.

  1. Return Period
    • Items may be returned within 14 days of delivery.
    • To be eligible for a return, your item must be unused, in the same condition you received it, and in the original packaging.
  2. Non-Returnable Items
    • Sale items, digital downloads, and gift cards are final sale and cannot be returned.
  3. Return Shipping
    • Customers are responsible for return shipping costs unless the item arrived damaged or defective.
  4. Refunds
    • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
    • If approved, your refund will be processed back to your original payment method within 5–10 business days.
  5. Exchanges
    • We only replace items if they are defective or damaged. If you need an exchange, please contact us at cs@miraseren.com
  6. Contact Us
    • For any questions about returns, please email us at: cs@miraseren.com